New Accounts: All new accounts, unless accompanied by a credit application, or credit card will be shipped on a C.O.D. basis only. To obtain an open account status, customers must complete a credit application and return it to us. You will be notified of your approval and credit limit within 10 business days.
Terms: 30 Days net. Minimum order of $100.00 is required.
Freight and Shipping: All orders will be shipped F.O.B. Orlando, Florida via U.P.S. or truck line. Orders sent via truck line will be shipped freight collect. Kindly specify if you have a preference of a carrier.
Returns: All returns must be made within 10 days of receiving the merchandise with prior authorization from our office. Kindly ensure that the returned merchandise is in it's original package and in a resalable condition so as to receive full credit.
Claims: All claims for damaged goods must be made with U.P.S. or with the trucking company. Retain all original packaging and damaged merchandise until it has been inspected by U.P.S. or by the trucking company. Kindly follow their guidelines for receiving credit. If you have any questions about this matter, feel free to contact us and we will assist you in any way that we can.
Prices: All prices are in US dollars and are subject to change without notice.